Reservation policies
Reservation terms and conditions
Important information for requesting, changing or canceling a reservation at Sabor Mágico Grill.
Last updated: July 9, 2025Current terms
Before you book
These terms explain how we confirm and manage reservation requests submitted through our website.
Reservation confirmation
- All reservations made through our website are subject to confirmation by the restaurant.
- Once processed, you will receive an email or confirmation message with your reservation details.
Grace period
- Please arrive on time. We offer a 15-minute grace period.
- After that time, the table may be released to other guests.
Changes and cancellations
- You may change or cancel your reservation without penalty up to 2 hours before the scheduled time.
- For last-minute changes, please contact us directly by phone or WhatsApp.
Large groups
- Reservations for more than 10 guests require advance coordination.
- In some cases, a deposit or partial payment may be requested as a guarantee.
Special events and holidays
- On high-demand days (holidays, weekends and special dates), we may request advance confirmation by phone or a guarantee deposit.
Special requirements
- If you have any special dietary needs (allergies, restrictions or celebrations), please let us know when you make your reservation.
- We will do our best to accommodate your request.
No-show policy
- If you do not arrive and have not notified us in advance, we reserve the right to limit future reservations.
Help with your reservation
Need to change or cancel?
Contact our team and we will help you with your request.